Privacy Policy

Last updated: May 7, 2026

Sara Stjärnholm Coaching ("we," "us," or "our") operates the sarastjarnholm.com website ("the Site"). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our Site or interact with our services.

1. Who We Are

Sara Stjärnholm Coaching Email: sara@sarastjarnholm.com

We are responsible for your personal data. If you have questions about this policy, you can contact us at the email address above.

2. What Data We Collect

We collect data in the following ways:

Information you provide directly:

  • Contact form submissions (name, email, message)

  • Newsletter signups (email address)

  • Booking or coaching inquiry forms (name, email, phone if provided)

Information collected automatically:

  • Site usage data through Squarespace analytics (pages visited, time on site, referral source)

  • Advertising data through Meta Pixel (when you interact with our ads or visit the Site from Meta platforms)

  • Advertising data through TikTok Pixel (when you interact with our ads on TikTok or visit the Site)

  • Email engagement data through Squarespace email marketing (opens, clicks, if you're on our newsletter)

  • Browser and device information (IP address, browser type, operating system)

Payment information: We do not collect payment data. Payments for coaching services are processed through Frilans Finans, an external payment processor. We do not store or handle your payment details as of now.

3. How We Use Your Data

We use your personal data for these purposes:

  • To respond to your inquiries and provide coaching services

  • To send you newsletters (only if you've opted in)

  • To improve our website and services

  • To measure advertising performance and reach people interested in our coaching

  • To comply with legal obligations

  • To protect against fraud or security threats

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Consent — When you sign up for our newsletter or submit a form

  • Legitimate interests — To improve our Site and provide better services to you

  • Contract — If you've engaged our coaching services

  • Legal obligation — To comply with laws and regulations

5. Who We Share Your Data With

We only share your data with service providers who help us run our business:

  • Squarespace — hosts our website and manages email marketing

  • Meta — receives data from the Meta Pixel to show you targeted coaching ads

  • TikTok — receives data from the TikTok Pixel to show you targeted coaching ads

  • Frilans Finans — processes payments (if you purchase coaching services)

These companies are required to keep your data confidential and secure. We do not sell your data to third parties.

6. How Long We Keep Your Data

  • Contact form submissions — Kept for 2 years unless you request deletion

  • Newsletter subscribers — Kept until you unsubscribe

  • Email engagement data — Kept for 1 year

  • Website analytics — Kept for 26 months (Squarespace default)

  • Advertising data — Kept according to Meta and TikTok's retention policies

7. Your Rights Under GDPR

You have the following rights:

  • Right to access — You can request a copy of your personal data

  • Right to rectification — You can correct inaccurate data

  • Right to erasure — You can request deletion of your data (with some exceptions)

  • Right to restrict processing — You can limit how we use your data

  • Right to data portability — You can receive your data in a portable format

  • Right to object — You can object to certain types of processing, including marketing

  • Right to withdraw consent — You can unsubscribe from our newsletter or opt out of ads at any time

To exercise any of these rights, contact us at sara@sarastjarnholm.com.

8. Cookies

See our separate Cookie Policy for detailed information about cookies and how to manage them.

9. Security

We take reasonable steps to protect your personal data through secure connections (HTTPS) and trusted service providers. However, no transmission over the internet is completely secure. We cannot guarantee absolute security.

10. International Data Transfers

Our service providers may process your data outside the EU. When this happens, we ensure adequate safeguards are in place through standard contractual clauses or other legal mechanisms approved by the EU.

11. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version is always available on our Site. We will notify you of significant changes.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Sara Stjärnholm Coaching sara@sarastjarnholm.com

If you're not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.


Cookie Policy

Last updated: May 7, 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, analyze how you use the site, and deliver targeted advertising. Some cookies are essential for the site to work. Others are optional and require your consent.

Our Cookies

Essential Cookies (Always Active)

These cookies are necessary for the Site to function. We don't need your consent for these.

Cookie Name

Purpose

Provider

Duration

Squarespace session cookies

Keep you logged in, maintain site functionality

Squarespace

Session

Security cookies

Protect against fraud and security threats

Squarespace

Session

Functional Cookies (You Control These)

These cookies improve your experience by remembering your preferences.

Cookie Name

Purpose

Provider

Duration

Language preferences

Remember your language choice

Squarespace

1 year

Site preferences

Remember your site settings

Squarespace

1 year

Analytics Cookies (You Control These)

These cookies help us understand how you use our Site so we can improve it.

Cookie Name

Purpose

Provider

Duration

Squarespace analytics

Tracks pages visited, time on site, bounce rate

Squarespace

26 months

_ga, _gat

Google Analytics (if enabled by Squarespace)

Google/Squarespace

2 years

Marketing Cookies (You Control These)

These cookies enable targeted advertising and track how our ads perform.

Cookie Name

Purpose

Provider

Duration

Meta Pixel

Tracks visits and interactions to show you relevant coaching ads on Meta platforms (Facebook, Instagram)

Meta Platforms

90 days

TikTok Pixel

Tracks visits and interactions to show you relevant coaching ads on TikTok

TikTok

90 days

Conversion tracking

Measures whether ads lead to coaching inquiries

Meta, TikTok

Varies

Your Consent & Control

How We Get Your Consent

When you first visit our Site, a consent banner appears. You can:

  • Accept all cookies

  • Reject optional cookies

  • Customize which types of cookies you want

How to Change Your Choices

You can change your cookie preferences at any time by:

  1. Looking for a cookie settings button on our Site (usually in the footer)

  2. Clearing your cookies through your browser settings (this will require you to consent again)

  3. Opting out of specific advertising platforms (see below)

How to Opt Out of Advertising Cookies

Meta:

  • Visit Meta's Ad Preferences page and adjust your settings

  • Use Meta's privacy controls in your account settings

TikTok:

  • Visit TikTok's privacy settings and manage data permissions

  • Use your browser's do-not-track settings

General opt-out:

Third-Party Cookies

Some cookies are set by third parties, not by us directly. These include Meta, TikTok, and Squarespace's analytics partners. We don't control these cookies, but we require these companies to respect your privacy choices.

How Long Cookies Last

  • Session cookies — Deleted when you close your browser

  • Persistent cookies — Stay on your device for weeks, months, or years depending on their purpose

Your Browser Settings

You can manage cookies through your browser:

Chrome: Settings > Privacy > Cookies and other site data Firefox: Preferences > Privacy & Security > Cookies and Site Data Safari: Preferences > Privacy > Cookies and website data Edge: Settings > Privacy > Cookies

You can set your browser to:

  • Accept all cookies

  • Reject all cookies

  • Ask you before accepting cookies

  • Delete cookies when you close the browser

Note: Rejecting essential cookies may prevent the Site from working properly.

GDPR & Your Rights

Under GDPR, you have:

  • The right to know which cookies are used and why

  • The right to consent before non-essential cookies are set

  • The right to withdraw consent at any time

  • The right to clear your cookies

We provide clear information and easy opt-out options to respect these rights.

Changes to This Policy

We may update this Cookie Policy if we add new cookies or change how we use them. We'll notify you of significant changes.

Questions?

If you have questions about our cookies or this policy, contact us at:

Sara Stjärnholm Coaching sara@sarastjarnholm.com

Privacy & Cookie Policy Summary: We use cookies to make your experience better and measure how our coaching ads perform. We respect your choices and comply with GDPR. You control which cookies you accept. Any questions? Reach out anytime.